Track your shipment with Jetpak
You who are waiting for a delivery - please read this!
Most shipping services do not include carrying assistance. This means that the driver brings the necessary tools to unload your goods from the truck or van at the plot boundary. Help with transporting the goods into stairs, elevators or to other places at your address is usually not included. If carrying help is needed, it is a good idea to prepare and arrange this on your own.
If your location, such as a basement location, is difficult to find, it can be challenging for the driver. Make sure there are clear signs and instructions when the driver arrives.
There are two options for being contacted when delivering to companies: Notification and Delivery Notice. Notification means that the carrier and recipient jointly book a time and day for delivery. Delivery notification means that the driver calls approximately 30 minutes before the delivery. These options are booked by the person who ordered the shipping.
It is the sender who has booked the shipment who decides which service is used. The shipping services may vary between different shipping companies and with the person who has booked the shipping. If in doubt, contact the sender or whoever booked the shipment, who should be able to confirm the type of delivery you can expect.
Before you sign for the goods, start by inspecting the outer packaging. If you find damage to the outer packaging, note the word "damage" when you sign.
Document with pictures and any film from the outer packaging to the contents. Save the packaging until the complaint case has been completed. If you discover damage to the contents, contact the company from which you ordered the goods. It is the freight orderer who must inform the freight company of what has happened.
Track shipments handled by other carriers
View the status of your delivery with other transport providers.
A freight solution that goes beyond booking
Shiplink replaces the need for multiple systems and manual processes. From price comparison to tracking and follow-up, everything is handled in one seamless flow.
All freight in one portal
Compare prices, terms and transit times. Use Shiplink’s competitive agreements and book pick-up, labels and documents in one single flow.
Automate your freight flow
Order data is automatically retrieved from your e-commerce platform or ERP system. The portal helps you select the right service for every shipment.
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Proactive customer service
Preventive monitoring for all your shipments, combined with personalised customer service to optimise costs and your freight flow.
Frequently asked questions
Jetpak is a large and well-renowned shipping company. They have extensive coverage worldwide and offer a wide range of freight services for different types of goods. Jetpak is also known for its reliability and fast delivery times.
All shipping companies, like Jetpak, have certain limitations on what can be sent. For example, dangerous or illegal goods are not allowed. Before booking shipping with us, it is important to check the restrictions to avoid problems with customs or transport.
Yes, with Jetpak´s extensive international network, you can send your packages to most countries in the world. When booking shipping with Shiplink, you do not have to worry about choosing the right carrier, as the system automatically selects the best carrier for your shipment.
The delivery time for your shipment depends on the distance and destination. We have different shipping services with different carriers to suit your needs. Through Shiplink, you can easily get the best price, the right shipping service, and the most suitable carrier for your shipping needs.
Get in touch – talk freight
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