Track your shipment with UPS
Receive your shipment with UPS in a smooth way!
The majority of shipping services do not include carrying assistance. The driver will have the necessary aids to unload your goods at the truck or van to the lot boundary. Carrying assistance into stairs, elevators or to other places at your address is usually not included in the service.
Make sure there are clear signs and instructions if you are in a basement or similar. It makes it easier for the driver to find the right place for delivery.
You have two options for being contacted when delivering to companies – Notification and Delivery Notice. Notification means that the carrier and recipient jointly book a time and day for delivery. Delivery notification means that the driver calls approximately 30 minutes before the delivery.
The sender who has booked the shipment decides which service is used. It can be a parcel box, delivery point or home delivery. Contact the sender if you are unsure which delivery method applies to your shipment.
Before signing for the goods, check the outer packaging. If you find damage, note the word "damage" when signing. If the contents are damaged, document with pictures and save the packaging for any claims.
Document with pictures and any film from the outer packaging to the contents. Save the packaging until the complaint case has been completed. If you discover damage to the contents, contact the company from which you ordered the goods. It is the freight orderer who must inform the freight company of what has happened.
Track shipments handled by other carriers
View the status of your delivery with other transport providers.
A freight solution that goes beyond booking
Shiplink replaces the need for multiple systems and manual processes. From price comparison to tracking and follow-up, everything is handled in one seamless flow.
All freight in one portal
Compare prices, terms and transit times. Use Shiplink’s competitive agreements and book pick-up, labels and documents in one single flow.
Automate your freight flow
Order data is automatically retrieved from your e-commerce platform or ERP system. The portal helps you select the right service for every shipment.
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Proactive customer service
Preventive monitoring for all your shipments, combined with personalised customer service to optimise costs and your freight flow.
Frequently asked questions
It's easy, but you need to know which shipping company the booking was made with. The person who booked the shipping always knows that. You can then quickly search for the shipment number on one of our pages.
By using the tracking number, it is possible to see where your shipment is and when it is estimated to arrive.
All shipping companies we work with are selected because they are leading and good carriers. However, they can be different for different destinations or different types of goods. But luckily, you don't have to be an expert on shipping companies - we are. The system will always offer you the most suitable carrier at the best price.
Use Shiplink! Then you get access to several shipping companies, a system that finds the best shipping and a customer service that is accessible and personal and understands you and your company's challenges when it comes to shipping.
Get in touch – talk freight
Enter your phone number or email address and we’ll contact you to discuss how we can support your business.