Keep track of your shipment with DSV
You who are waiting for goods - take note of this important message!
Most shipping services do not include carrying assistance. This means that the driver will bring the necessary aids to unload your goods from the truck or van at the plot boundary. Help with carrying the goods in, for example in stairs, lifts or to other places at your address, is usually not included in the service. If carrying help is needed, it is good to plan and arrange it yourself.
If you are in a basement or similar, it can be challenging for the driver to find the right place for delivery. Make sure there are clear signs and instructions when the driver arrives.
There are two options for being contacted when delivering to companies: Notification and Delivery Notice. Notification means that the carrier and recipient book a time and day for delivery together. Delivery notification means that the driver calls approximately 30 minutes before the delivery. These options are booked by the person who ordered the shipping.
It is the sender who has booked the shipment who decides which service is used. The shipping services may vary between different shipping companies and with the person who has booked the shipping. If in doubt, contact the sender or whoever booked the shipment, who should be able to confirm the type of delivery you can expect.
Before you sign for the goods, start by checking the outer packaging. If you find damage to the outer packaging, note the word "damage" when you sign.
Document with pictures and any film from the outer packaging to the contents. Save the packaging until the complaint case has been completed. If you discover damage to the contents, contact the company from which you ordered the goods. It is the freight orderer who must inform the freight company of what has happened.
Track shipments handled by other carriers
View the status of your delivery with other transport providers.
A freight solution that goes beyond booking
Shiplink replaces the need for multiple systems and manual processes. From price comparison to tracking and follow-up, everything is handled in one seamless flow.
All freight in one portal
Compare prices, terms and transit times. Use Shiplink’s competitive agreements and book pick-up, labels and documents in one single flow.
Automate your freight flow
Order data is automatically retrieved from your e-commerce platform or ERP system. The portal helps you select the right service for every shipment.
.png)
Proactive customer service
Preventive monitoring for all your shipments, combined with personalised customer service to optimise costs and your freight flow.
Frågor & svar!
Most often, you can track the goods by the consignment number. Then you can see where the goods are located and when it is expected to be delivered.
When the freight is booked, the person making the reservation receives waybills that are put on the goods. On these there is a unique number that applies precisely to this shipment. However, the customer can always find the consignment number on the page where the booking was made.
Not directly, we offer a platform to be able to book shipping easily and smoothly. But we are also much more than just a booking platform. We have several features and integrations that make your work easier.
Yes, if you are a company that wants to spend less time on shipping, we can certainly help.
Get in touch – talk freight
Enter your phone number or email address and we’ll contact you to discuss how we can support your business.