Easily follow your shipment with NTEX
You who are waiting for a delivery - please take note of the following important information!
Most shipping services do not include carrying assistance. This means that the driver brings the necessary tools to unload your goods from the truck or van at the plot boundary. Help with transporting the goods into stairs, elevators or to other places at your address is usually not included. If carrying help is needed, it is a good idea to prepare and arrange this on your own.
If your location, such as a basement location, is difficult to find, it can be challenging for the driver. Make sure there are clear signs and instructions when the driver arrives.
There are two options for being contacted when delivering to companies: Notification and Delivery Notice. Notification means that the carrier and recipient jointly book a time and day for delivery. Delivery notification means that the driver calls approximately 30 minutes before the delivery. These options are booked by the person who ordered the shipping.
It is the sender who has booked the shipment who decides which service is used. The shipping services may vary between different shipping companies and with the person who has booked the shipping. If in doubt, contact the sender or whoever booked the shipment, who should be able to confirm the type of delivery you can expect.
Before you sign for the goods, start by inspecting the outer packaging. If you find damage to the outer packaging, note the word "damage" when you sign.
Document with pictures and any film from the outer packaging to the contents. Save the packaging until the complaint case has been completed. If you discover damage to the contents, contact the company from which you ordered the goods. It is the freight orderer who must inform the freight company of what has happened.
Track shipments handled by other carriers
View the status of your delivery with other transport providers.
A freight solution that goes beyond booking
Shiplink replaces the need for multiple systems and manual processes. From price comparison to tracking and follow-up, everything is handled in one seamless flow.
All freight in one portal
Compare prices, terms and transit times. Use Shiplink’s competitive agreements and book pick-up, labels and documents in one single flow.
Automate your freight flow
Order data is automatically retrieved from your e-commerce platform or ERP system. The portal helps you select the right service for every shipment.
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Proactive customer service
Preventive monitoring for all your shipments, combined with personalised customer service to optimise costs and your freight flow.
Questions and answers!
If you have received an email or notification with a tracking number, you can see it there. Otherwise, the sender can certainly assist you with the information to track the shipment.
It is the unique number that your shipment received from the carrier. It usually consists of several numbers and possibly a few letters. It is what can be used to track the goods.
Yes, if you are a company that wants to spend less time dealing with shipping, we can certainly help.
We cooperate with several leading carriers such as Bring, Jetpak, UPS, DSV, DHL, NTEX, TNT. We constantly review the quality and look for new services and shipping companies in order to be a complete shipping solution for your company.
Get in touch – talk freight
Enter your phone number or email address and we’ll contact you to discuss how we can support your business.