What is a freight forwarder?
A freight forwarder acts as an intermediary between companies that need to transport goods and the carriers that perform the actual transport. The forwarder plans the shipment, books the appropriate transport solution, and often manages documentation and administration.
Freight forwarders typically work with multiple carriers and transport modes, enabling them to choose the most suitable solution for each shipment.
What does a freight forwarder do?
A freight forwarder may for example:
- plan transport arrangements
- book transportation services
- coordinate multiple carriers
- manage freight documentation
- assist with customs handling in international trade
Freight forwarders are often used when shipments are more complex or involve multiple stages of transport.