Frequently asked questions
How often is my shipping updated?
Your shipping is updated every time it is reloaded or sorted. This way you can follow it all the way to the receiver.
Which carrier is handling my freight?
When tracking your freight, you can easily see which carrier is shipping your freight.
Is estimated delivery day guaranteed?
No, an estimated delivery date is estimated and cannot be guaranteed. This is due to external circumstances such as traffic and weather conditions.
Who do I contact if I have questions?
All freight booked with Shiplink is handled and monitored by Shiplink's own customer service. Easier and smoother for you as a sender and receiver.